Aesthetic Clinic SEOa curriculum for clinics Part VI · Module 26 of 32
Module 26Part VI · Local presence and reputation

Location pages without doorway pages

The page for every town within thirty miles is the most common bad idea in local marketing. This module explains why it fails and what to do instead.

Reading time
22 minutes reading
Exercise
60 minutes
Level
Applied
Part
VI. Local presence and reputation

PrerequisitesModule 09 · The site planModule 25 · Business Profile

In brief

Build a location page only where you have premises, and give it substance the patient can use: the address, how to get there, parking, which practitioners work there, which treatments are available there, and the opening hours for that site. Pages generated for towns you do not operate in are doorway pages, they are explicitly against search engine guidance, and they are also useless to the reader who lands on them.

Figure plate: local, an instructional still life drawn from the publication's plate series
Learning outcomes

What you will be able to do

By the end of this module you will be able to:

  1. Define a doorway page and recognise your own.
  2. Decide whether a location page is justified.
  3. Write a location page with genuine local substance.
  4. Serve a wide catchment through means other than page multiplication.

What a doorway page is

A doorway page is one of a set of pages created to rank for variations of a query, where the pages differ only in the substituted term and all funnel to the same destination. In clinic marketing this is nearly always a page per town, identical apart from the place name, each linking to the same single clinic.

Google's spam policies name doorway pages specifically. This is not a grey area and it has not been one for a long time, which is worth knowing before somebody sells you a package of forty location pages.

Why they stop working

Three reasons, of which only the first is about search engines.

The first is that they are detected. Sets of near-identical pages are exactly the pattern that duplicate detection is built to resolve, and the usual outcome is that one is indexed and the rest are ignored, which means the effort produced one page.

The second is that they are useless to the reader. Somebody who lands on a page headed with the name of their town, which then describes a clinic eighteen miles away without saying so, has been misled. They leave, and the behaviour is visible.

The third is that they crowd out the pages that would have worked. A site with forty location pages and eight treatment pages has told a search engine, structurally, that it is mostly about places. It is not; it is about treatments.

When a location page is justified

One test: do you have premises there, where a patient can attend an appointment. If yes, the page is justified and necessary. If no, it is not, and there is no clever version of it that becomes justified.

The edge cases are genuinely narrow. A practitioner holding regular clinics at a second site one day a week is a location, provided the page says so plainly and gives the days. A referral arrangement is not a location. A postal address for correspondence is not a location.

What a real location page contains

HomeTreatmentsConditionsAbout the clinicAnswersLocationsTreatment pageTreatment pageTreatment pageCondition pageCondition pageTeamStandardsFeesAnswer pageAnswer pageAnswer pageLocation pageTHREE CLICKS FROM HOME TO ANY PAGE A PATIENT NEEDS
Figure 26.1 The site plan from Module 9, with locations on the right. A location page has only one legitimate parent, and only one legitimate reason to exist: premises a patient can attend.
  • The address, formatted as on your profile, with a map.
  • How to get there, including the nearest station or bus route and the walk from it, and where to park, with what it costs.
  • What the building looks like, with a photograph of the exterior, because patients arriving for the first time need it.
  • Who works there, named, with roles and registration, and which days.
  • Which treatments are available there, which on a multi-site clinic is rarely all of them.
  • Opening hours for that site, which frequently differ from the main ones.
  • Accessibility, step-free access, lift, accessible toilet, which is information some patients need before booking.

A page containing all seven is substantial, useful and impossible to generate by substituting a town name. That is the point: the test of a location page is whether it could exist for a town you do not operate in. If it could, it should not exist at all.

Serving a catchment without pages

Patients travel, and a clinic legitimately serves a wider area than the town it sits in. Four ways to serve that catchment that are not doorway pages.

  1. The service area on your profile, which exists for this purpose and is the correct mechanism.
  2. Genuine travel information on the location page: the train from the larger town nearby, the drive time, where to park. This is useful and it naturally contains the place names.
  3. Treatment pages that rank on their own merit, which reach people across the whole catchment because they are the best answer rather than the nearest one.
  4. Prominence, from Module 25, The Google Business Profile, which is what actually widens a catchment over time.

The fourth is slow and it is the one that works. A clinic known well enough that people travel to it has solved the catchment problem permanently, and no page programme substitutes for it.

Cleaning up an existing programme

Many clinics arrive at this module with thirty location pages already published, usually built by an agency several years ago. The remedy is a consolidation and it uses the technique from Module 22, URLs, redirects and migrations.

Keep the pages for premises you have. Redirect the rest to the single page that is genuinely most equivalent, which is usually the treatment page they were funnelling towards or the nearest real location page. Do not delete them without redirects, and do not redirect them all to the homepage, which is the mistake Module 22, URLs, redirects and migrations warns about.

Expect the total number of pages to fall substantially and expect nothing bad to happen, because pages that were not indexed and not read were not producing anything to lose.

Exercise 26

Audit the location pages

An hour. If you have no location pages, use the time to write one proper page for your actual premises.

  1. List every page on your site whose title contains a place name.
  2. For each, answer one question: do you have premises there where a patient can attend an appointment.
  3. For the ones where the answer is yes, check the page against the seven items in section four and fill the gaps.
  4. For the ones where the answer is no, choose the most equivalent destination and write it in a redirect map.
  5. Implement the redirects using the method in Module 22, permanent and direct.
  6. Set your service area correctly on your Business Profile, which is the proper mechanism for a wider catchment.

Removing pages feels like losing something. Check their impressions in Search Console first; in most cases you will find they had almost none, which makes the decision easy.

Questions readers ask about this module

My location pages get traffic. Should I still remove them?

Check whether the traffic is to one or two of them or spread across all thirty. Usually one has been indexed and the rest have not, in which case you are keeping one page and twenty-nine liabilities. Keep the one, if it is for premises you have, and consolidate the rest.

Can I write a page about a town if it is genuinely useful?

If it contains real information a patient in that town needs, and it is not one of a set of near-identical pages, it is not a doorway page. The real test is whether you would write it if it had no search value. Most such pages fail that test.

What if my competitors all have location pages?

Some of them will be getting away with it, for now. Building your site on a pattern named in the spam policies means the strategy has an expiry date set by somebody else. Module 8 covers why competitor behaviour is a poor guide generally.

Should each location have its own Business Profile?

Yes, where each is a distinct premises that a patient attends. Each profile needs its own accurate details, and each should link to its own location page rather than to the homepage.

Sources and primary references

  1. Google Search Central, Spam policies for Google web search
  2. Google Business Profile Help, Guidelines for representing your business on Google
  3. Google Search Central, Site moves with URL changes
  4. Google Search Central, Creating helpful, reliable, people-first content
  5. Google Search Central, Local business structured data

Disclosure. This module contains no commercial links of any kind. This course is published by Northbank Media, is free to read, and is funded by the workbook pack and by clearly labelled series sponsorship. We do not rank, review or recommend agencies or clinics.

Module 26 of 32